Your Privacy Matters

We collect information you provide directly, such as your name, email address, company name, and billing information when you register or subscribe. We also collect usage data automatically, including your IP address, browser type, pages visited, and actions taken within the platform. Data entered into the SartoCore platform by you (such as your factory inventory, employee lists, and production data) remains your exclusive property. We process this data solely to provide the service to you.

We use the information we collect to provide, maintain, and improve SartoCore services; process transactions; send administrative communications; respond to your requests; and send marketing communications where permitted by law. We never sell your personal data to third parties.

We do not sell, trade, or rent your personal information. We may share data with trusted service providers who assist us in operating our platform (such as payment processors and cloud hosting), subject to confidentiality agreements. We may disclose information when required by law or to protect our legal rights. Please note that all financial transactions are processed securely by our authorized Merchant of Record, Paddle. We do not store or have access to your full credit card details on our servers.

We implement industry-standard security measures including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to improve your experience, remember your preferences, and analyse usage patterns. You can control cookies through your browser settings, but disabling cookies may affect some functionality of the platform.

You have the right to access, correct, or delete your personal data. You may also request a portable copy of your data or restrict certain processing. To exercise these rights, please contact us at privacy@SartoCore.com.

We may update this privacy policy from time to time. We will notify you of any material changes by email or through a prominent notice on our website. Continued use of SartoCore after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this privacy policy or our data practices, please contact our Privacy Team at privacy@SartoCore.com or write to us at SartoCore, Cairo, Egypt.